Cancellation Policy
- A minimum 7 days notice must be given to a RideSafe.im instructor for no charge to occur. If you fail to turn up for an appointment and no cancellation notice was provided to a instructor before the start of the lesson, then a full charge of the lesson will be payable. Any lesson cancelled in less than 7 days (no matter what the reason) a full charge will be applied.
- Please arrive promptly for your lesson. Any delay caused by lateness of the student will be deducted from the lesson time and will not be added on, resulting in a shorter lesson.
- RideSafe.im will endeavour to give a student prior notice if any changes or cancellations need to be made to a student’s lesson. RideSafe.im reserves the right to postpone lessons if it is felt that the weather or road conditions are unsuitable or dangerous. RideSafe.im will make arrangements to rebook these at the earliest opportunity.
- A refund (-20% admin fee) can be issued up to 7 days before the start of any course.
General Terms
- A student is required to hold a valid (NOT EXPIRED) Isle of Man provisional or full driving licence, which must be produced to the instructor at the start of the first lesson. If you hold a full valid licence and are taking refresher lessons, this licence does not need to be an Isle of Man licence.
- You must be able to read a vehicle registration plate from 20.5 metres with or without the use of glasses or contact lenses. Glasses or contact lenses must be worn if you are required to wear them by law for driving. If you fail to wear them for a lesson, then no riding will legally be allowed to take place.
- In the interests of the student and public’s safety, RideSafe.im reserve the right to stop and withhold the use of a motorcycle if the student’s riding is unsafe or potentially dangerous.
- You will be refused a lesson if the instructor has reason to believe that you are under the influence of alcohol or drugs. The lesson will still be charged for at the full amount.
- The instructor may refuse to start the lesson if your motorcycle does not display the correct sized L plates to the front/rear or if the motorcycle is not road legal. Also your motorcycle must display a valid road tax disc and be in road legal order.
Compulsory Basic Training (CBT)
- A CBT course must be completed and a valid CBT certificate held before a learner rider can ride legally on the public roads without being under instruction from an Approved Motorcycle Instructor.
- A CBT certificate is valid for a period of 2 years from the date of course completion, after this period a further course would need to be undertaken.
- All elements of a CBT course (excluding element E – On Road Riding) must be held from the approved training site at Port Soderick. Pupils will be given clear directions to the site at the time of booking, including the what3words location.
- Students are to arrive promptly for their allocated time slot, any late arrivals will be taken out of the allotted time and will reduce the likelihood of successfully completing the course.
Lessons
- The cost of lessons will have been clearly explained upon first contact with RideSafe.im and is displayed on the website.
- Each lesson must be paid for at the time of booking or at the start of the lesson if paying by cash or redeeming a gift voucher. The riding time of the lesson is approximately 50 minutes with feedback afterward.
- The meeting point for each lesson is at Isle of Man Motorcycles showroom, Motor-Mall, Cooil Road, Braddan or the CBT site, Port Soderick as arranged by your instructor.
The Driving/Riding Test
- All students must pass a computerised theory and hazard perception test before they can be entered for an official practical motorcycle riding test.
- If a student applies for a motorcycle test without the prior conversation with the Instructor and the Instructor does not think that the pupil in question is at test standard, then the pupil will be refused the use of the motorcycle for the test. Pupils can undertaken motorcycle tests on their own motorcycle if they wish to.
- If a student requests to take a motorcycle test on their own motorcycle, they must produce a valid insurance certificate to the Instructor and Examiner. The motorcycle must also be registered under Isle of Man plates and display a valid road licence (tax disc). Full sized L plates must be affixed to the front and rear of the vehicle (and not be cut down at all). The tyres must meet the legal requirement of at least 1mm of tread around the entire circumference of the tyre and the inner three quarters of the tyre. The outer edges of the tyre must have at least visible tread around the entire circumference. All indicators, lights, brakes, horn, must be in good working order. The exhaust must not have been modified to make it louder than the stock exhaust.
Complaints or Grievances
If a customer would like to make a complaint or has a grievance, then they should contact in the first instance Mr Matthew Davison or Mrs Lissa Davison in writing to enquiries@ridesafe.im.
Directors: Mr M Davison & Mrs L Davison
All terms and conditions of business are correct at time of printing. RideSafe.im Limited, reserves the right to amend the terms and conditions of business without prior notice.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the law of the Isle of Man.